Experience

SapientNitro Program Manager | August 2016-Present

• Manage multi-geo project teams spanning creative, technology, QA, and analytics tracks
• Develop, maintain, and track project timelines, deliverables, scope, and budget
• Communicate with clients and third party vendors regarding budget, timeline, and status of current projects

Edison's Co. Project Manager | August 2015-May 2016

• Implemented product launch strategy to execute marketing, website development, and PR. Indiegogo campaign was funded 556%. 
• Ember Technologies, Inc. plans to revolutionize the way the world eats and drinks with the world’s most advanced temperature adjustable consumer products.

Autodesk Global Customer Services & Operations Intern | June 2015-August 2016

• Researched various eCommerce models to enhance the customer purchasing experience
• Formulated efficient work flows for the improvement of customer service and support
• Documented work steps and scripts for customer interactions and compiled database resources to reflect Autodesk’s latest business models in their transition to a cloud-based subscription as a service (SaaS) software delivery system